Identified - The issue has been identified and a fix is being implemented.

In the meantime, the chrome extension can be downloaded from our repository. In order to do this, candidates can follow this protocol:
1. Download the Extension here
https://docs.proctorexam.com/chrome-extension/extension_1_5_5_0.crx
(you may disregard the notification, this is from Proctor Exam and it is safe to download)
2. After downloading, kindly open a chrome tab, and paste this link:
chrome://extensions/
3. On the top right, activate the Developer Mode
4. Drag and Drop the downloaded file to extension page

Kindly share this information with the candidates in order for them to have the extension on when they get to their test.

Our support agents will guide candidates who have trouble with this.

May 27, 14:11 UTC
European Cluster EU1 Degraded Performance
EU1 - User Sign-in Operational
EU1 - Exam Administration ? Operational
EU1 - Taking Exams Degraded Performance
EU1 - Reviewing Operational
EU1 - Proctoring Operational
EU1 - Reporting Operational
EU1 - API Operational
European Cluster EU4 Degraded Performance
EU4 - User Sign-in Operational
EU4 - Exam Administration Operational
EU4 - Taking Exams Degraded Performance
EU4 - Reviewing Operational
EU4 - Proctoring Operational
EU4 - Reporting Operational
EU4 - API Operational
US Cluster US2 Degraded Performance
US2 - User Sign-in Operational
US2 - Exam Administration Operational
US2 - Taking Exams Degraded Performance
US2 - Reviewing Operational
US2 - Proctoring Operational
US2 - Reporting Operational
US2 - API Operational
Canadian Cluster CA2 Degraded Performance
CA2 - User Sign-in Operational
CA2 - Exam Administration Operational
CA2 - Taking Exams Degraded Performance
CA2 - Reviewing Operational
CA2 - Proctoring Operational
CA2 - Reporting Operational
CA2 - API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2022

Unresolved incident: ProctorExam chrome extension not available for download on the chrome library..

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.